Have any questions or need to get more information about the product? Either way, you’re in the right spot.
FREQUENTLY ASKED QUESTIONS
We accept all cards – Maestro, Visa, American Express, Mastercard, including apple and google pay via our payment processor stipe.
Here at iLovPets.com we are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses.
As of now, we’re delivering Worldwide.
If your item does not arrive within 14 days of it being dispatched, please contact us with your order number and we will carry out an investigation with our courier to find out exactly where your parcel is. We will send out a replacement product immediately if the courier is at fault.
Our parcels all have a ‘leave safe policy’. Pet Supplies can often heavy & bulky, however our orders are tracked and packed with our rain resistant packaging and will be left in a safe place if you are not home to receive your parcel.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Making an order with iLovPets.com is very simple, just find the products you would like to order using either the search bar or by using the navigation bar at the top. Add the products to your cart, and then checkout!